A lot of bugs. Clumsy navigation

A lot of times sellers tell me they sent an email message - multiple times - and the app doesnt show either a message or an email.

The way email is integrated with the chat flow is unintelligible and flawed leading to disconnected communications and redundant messages popping up.

The chat conversations always have your buying request widgets pop up when you open them. These requests link back to your request but cant they be anchored just once on top ???

when you start an order it seems the seller doesnt see it. At least app doesnt indicate the seller got the request.

Theres no help guide or "how it works" anywhere.

I might be better off just visiting China and having s better experience with my seller over the phone or Skype instead of using this mess.

icepreyas about Alibaba.com